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Answer: Your Digital Proof will be emailed to you. At checkout, please ensure you provide an email address that is monitored daily.
Answer: We want to make sure you're happy with your order so we will modify the Digital Proof. This does not include modifying the original design.
Answer: We provide a Digital Proof within 24-48 hours of receiving your order. If we do not receive Proof Approval within 5 business days, we will send your order to production.
Answer: We prefer .SVG, .EPS, .AI, or vector-based PDFs. We can also use high resolution .JPG and .PNG files. These files might require design time to accommodate the size of print you order.
Answer: Design time is required when an image is provided that will not lead to great print results. During proofing, we will notify you if the image is too low in DPI (Dots per inch) or the resolution is too low. You then have the option to order design time. If ordered, we will upgrade your image quality to a higher DPI and resolution.
Answer: Yes. If you know your file is not one of the above file types, please purchase 1x "Design Time" to convert a file to the proper file type for printing. You can find Design Time by using the search bar.
Answer: No. unfortunately designing a logo is very time consuming and requires a consultative approach to the design work. While we would love to help, we simply don't have the time to do this while staying true to our 24hour turnaround time on our prints.